https://efile.cpuc.ca.gov/uploads/sess_9edd4b27307587825aece1c9036f5180/How-to-Submit-a-Request-or-Speak-with-robinhood.pdf?SESSIONID=9edd4b27307587825aece1c9036f5180&SESSIONID=9edd4b27307587825aece1c9036f5180