In the U.S. insurance market, competition is no longer driven by price alone. Policyholders increasingly judge insurers by how easy they are to do business with—and billing is one of the most frequent, visible touchpoints in that relationship. While insurers have invested heavily in policy administration and claims modernization, the insurance billing system has often remained an...

In today’s competitive insurance landscape, insurance producers play a more crucial role than ever before. They are the direct link between carriers and clients, shaping customer experiences, influencing retention, and driving book-of-business growth. Yet in 2025, many carriers still overlook one essential truth: producers perform at their best only when they feel valued, supported, and...